Terms of Service

1. Acceptance of these terms

By registering for a programme, signing a private engagement order, or otherwise engaging Open Trainings for delivery, design or consulting services, the registering individual or organisation agrees to these terms. Where a separate signed engagement agreement exists for a private programme, that agreement governs to the extent its provisions conflict with these terms.

2. Enrollment and payment

Open enrollment seats are confirmed once payment or a valid purchase order is received. Private in-house programmes are confirmed on countersignature of an engagement order. Invoices for private programmes are issued according to the payment schedule set out in that order, typically a deposit on confirmation and the balance on or before the first delivery day.

3. Cancellations and rescheduling

Open enrollment seats cancelled more than 14 days before the cohort start date receive a full refund or credit toward a future cohort, at the registrant's choice. Cancellations within 14 days are credited toward a future cohort but are not refunded, except where Open Trainings cancels or reschedules the cohort itself, in which case a full refund is offered. Private programme cancellation terms are set out in the individual engagement order.

4. Learner conduct

Learners are expected to engage in good faith with cohort material, assessments and fellow participants. Open Trainings may remove a learner from a live session for conduct that disrupts delivery for other participants, without a refund for the removed session.

5. Intellectual property in course materials

Curriculum, slide decks, assessment banks, facilitation guides and lab material remain the property of Open Trainings. Enrolled learners and licensed train-the-trainer partners receive a personal, non-transferable licence to use materials for their own learning or, where a train-the-trainer agreement applies, for internal delivery within the licensing organisation. Materials may not be resold, redistributed outside the licensing organisation, or used to build a competing commercial training product without a separate written licence.

6. Certification and assessment

A certificate of completion is issued to learners who meet the attendance and assessment threshold published for that programme. Certificates carry a registry number that can be verified through the registry desk. Regulatory and compliance certificates carry a stated validity period and do not remain valid for audit purposes beyond that period. Open Trainings does not guarantee that a certificate satisfies the requirements of any specific external regulator, employer or professional body; verifying that fit is the responsibility of the learner or sponsoring organisation.

7. Limitation of liability

Open Trainings' total liability arising from any programme is limited to the fees paid for that specific programme. Open Trainings is not liable for indirect, incidental or consequential loss, including lost profits or business interruption, arising from participation in or reliance on a programme.

8. Governing law

These terms are governed by the laws of India, without regard to conflict-of-law principles. Disputes arising under a private engagement order are, in the first instance, subject to the dispute resolution clause of that order.

9. Changes to these terms

These terms may be updated from time to time. Material changes are reflected in the "last updated" date above and, where a learner has an active enrollment, communicated by email. Continued enrollment after a change takes effect constitutes acceptance of the updated terms.

10. Contact

Questions about these terms can be sent to register@opentrainings.example or raised through the contact page.