Privacy Policy

1. Information we collect

When a request is logged through the contact form, we collect name, work email, company, team size and whatever is written in the message field. When a learner registers for a programme, we additionally collect job title, employer, and, where relevant to a compliance track, information needed to confirm eligibility for that regulatory training. Assessment scores and attendance records are collected during delivery. This site does not use third-party advertising trackers.

2. How we use it

Contact form data is used to route a request to the right regional desk and to follow up on it. Enrollment data is used to run the cohort, issue a certificate and communicate scheduling changes. Assessment and attendance data is used to generate the cohort report described below.

3. Cohort data and employer reporting

Where a programme seat is sponsored by an employer, individual assessment results and attendance are shared with the sponsoring manager or L&D contact as part of the standard cohort report. Aggregated, de-identified cohort statistics may also be shared with the sponsoring organisation's broader L&D team for planning purposes. Learners are informed of this reporting at the point of enrollment.

4. Cookies and analytics

This site uses a minimal first-party analytics setup to understand which pages are read and which programmes generate enquiries. It does not sell visitor data to third parties and does not run cross-site advertising trackers. Disabling cookies in your browser will not prevent the site from functioning, though the briefing-list form and contact form still require the information you actively type into them.

5. Data retention

Enrollment and assessment records are retained for seven years to support certificate verification requests and regulatory audit requirements on compliance tracks. Contact form submissions that do not convert to an enrollment are retained for 18 months. Briefing list email addresses are retained until the recipient unsubscribes.

6. Your rights

You may request a copy of the data we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not required to retain it for certificate or regulatory purposes. Requests can be sent to the address below and are actioned within 30 days.

7. Third-party processors

We use a small number of processors for email delivery, video conferencing for live online cohorts, and payment processing for open enrollment fees. Each is bound by a data processing agreement and only receives the data needed to perform its function.

8. Children's privacy

Open Trainings programmes are designed for working adults. We do not knowingly collect data from anyone under 18.

9. Changes to this policy

Material changes are reflected in the "last updated" date above. Where a change affects how existing enrollment or cohort data is used, enrolled learners and sponsoring contacts are notified by email.

10. Contact

Data requests and privacy questions can be sent to privacy@opentrainings.example or raised through the contact page.